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Appointment Policy

  • Routine appointment hours are Mon-Fri, 9:30 AM to 2:30 PM (Intensive Services, if recommended, are scheduled individually following the initial appointment.)
  • The Initial appointment is scheduled for up to 55 minutes and is typically offered at 10:45 AM.
  • Follow up appointments are 45 to 50 minutes.
  • Clients are responsible for *the full appointment fee (explained below) unless the appointment is rescheduled or cancelled MORE than 24 hours before the scheduled start time. 
  • In the event of a medical emergency the appointment fee will be waived.
  • There is a 15 minute grace period for beginning an appointment late after which the appointment is considered to be missed and the full fee applies.
  • Here is an explanation of the full appointment fee. If paying privately, the full appointment fee is the private payment amount for that appointment. If using an eligible insurance policy, the full appointment fee is the total amount allowable as determined by the insurance plan.

effective 1/1/2022

I agree with the Appointment Policy